We strive to provide you with high-quality apparel that meets your expectations. If, for any reason, you are not completely satisfied with your purchase, we offer a straightforward return policy to ensure your peace of mind.

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Returns and Exchanges

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1. Time Frame: You may initiate a return or exchange within 30 days of receiving your order. After this period, we regret that we cannot accept returns.

2. Condition of Items: To be eligible for a return or exchange, items must be unused, unworn, and in the same condition as when you received them. All original tags and packaging must be intact.

3. Initiating a Return: To initiate a return, please contact us and provide your order number, item details, and the reason for the return.

4. Return Shipping: Customers are responsible for return shipping costs unless the return is due to an error on our part or a defective item. We recommend using a trackable shipping method to ensure your return is received.

5. Refund Process: Refunds will be processed within 10 business days of receiving the returned items. The refund will be issued to the original payment method.

6. Exchanges: If you wish to exchange an item for a different size, color, or style, please specify your preference when initiating the return. Exchanges are subject to product availability.

7. Damaged or Defective Items: If you receive a damaged or defective item, please contact us immediately with photos of the item and its packaging. We will arrange for a replacement or offer a full refund.

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Contact Information

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For any questions or concerns regarding our return policy, please do not hesitate to contact us. We appreciate your understanding and thank you for choosing Jassver Apparel. Your satisfaction is our priority.